Cleantech POC
Cleantech is our potential client where we can get 1000 over connections/remote sites. So we're trying to showcase to them our services and this is how we win big deals.
Our objective is to provide a uptime report which includes performance, uptime/downtime history and root cause.
As agreed – Kindly assist to ensure the below :
1. Create ticket for all alarms that being triggered on Zabbix.
2. Whenever the site monitored DOWN for 15 minutes and above :
- Please update on VD Telegram group and call me directly.
- Follow-up with me closely for ticket updates.
3. Whenever the site monitored UP
- Please update on VD Telegram group and call me directly.
- Follow-up with me for the root cause.
4. If there’s any intermittent patterns seen
- Please update on VD Telegram group and call me directly as well.
- Follow-up with me for the root cause.
5. Apart from all four (4) numbered items above, if there’s any sort of abnormalities seen :
- Please call me directly.
Thanks for your support!
Best Regards,
DP